This Privacy Policy describes how Altus Media COI ("we", "us", or "our") collects, uses, stores, and protects personal data obtained through the website altusmediacoi.com and through our educational programs. This policy is issued in compliance with Colombian Law 1581 of 2012 (Statutory Law on Personal Data Protection), Regulatory Decree 1377 of 2013, and other applicable data protection regulations in the Republic of Colombia.
1. Data Controller
The data controller responsible for processing your personal information is:
- Name: Altus Media COI
- Address: Cra. 69 #22-69, Cartagena de Indias, Bolívar, Colombia
- Email: info@altusmediacoi.com
- Phone: +57 300 536 5307
As data controller, we determine the purposes and means of processing personal data collected through this website and our educational activities.
2. Data We Collect
We collect personal data in the following circumstances:
2.1 Data You Provide Directly
When you use our contact form, you may provide:
- Full name
- Email address
- Phone number
- Content of your message, including professional background information you choose to share
2.2 Data Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
- IP address and approximate geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring URL
- Date and time of visit
This technical data is collected through cookies and similar technologies, subject to your consent as described in our Cookie Policy.
2.3 Sensitive Data
We do not intentionally collect sensitive personal data (datos sensibles) as defined under Colombian law, including racial or ethnic origin, political opinions, religious beliefs, health data, biometric data, or sexual life information. Please do not include such information in your communications with us.
3. Legal Basis for Processing
Under Colombian Law 1581 of 2012, we process personal data on the following legal bases:
- Consent (Autorización): When you submit our contact form, you provide explicit consent by checking the privacy checkbox. This consent is freely given, specific, and informed.
- Legitimate interest: For maintaining website security, preventing fraud, and improving our educational services, where such interests do not override your fundamental rights.
- Legal obligation: Where processing is necessary to comply with applicable Colombian law.
4. Purposes of Processing
We process your personal data for the following purposes:
- Responding to inquiries submitted through our contact form
- Providing information about our educational programs and workshops
- Maintaining records of communications for quality and compliance purposes
- Analyzing website usage to improve content and user experience (with consent)
- Complying with legal obligations applicable in Colombia
- Administering and improving our educational services
We do not use your personal data for automated decision-making or profiling that produces legal effects or similarly significant impacts.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected:
- Contact form submissions: Up to 24 months from the date of submission, or until you request deletion
- Website analytics data: Up to 14 months in anonymized or aggregated form
- Legal compliance records: As required by applicable Colombian law, which may extend up to 10 years for certain records
After the applicable retention period, data is securely deleted or anonymized.
6. Data Sharing
We do not sell, rent, or trade your personal data. We may share data in limited circumstances:
- Service providers: Third-party vendors who assist with website hosting, email delivery, or analytics, bound by data processing agreements and confidentiality obligations
- Legal requirements: When required by Colombian law, court order, or competent authority
- Business transfers: In the event of a merger, acquisition, or transfer of assets, subject to equivalent data protection commitments
Any third-party service providers are required to process data only on our instructions and in accordance with applicable law.
7. Your Rights
Under Colombian Law 1581 of 2012, you have the following rights regarding your personal data:
- Right of Access (Derecho de acceso): To know what personal data we hold about you and how it is processed
- Right to Update (Derecho de actualización): To have inaccurate or incomplete data corrected
- Right to Rectification (Derecho de rectificación): To correct errors in your personal data
- Right to Deletion (Derecho de supresión): To request deletion of your data when it is no longer necessary or when consent is withdrawn, subject to legal retention obligations
- Right to Revoke Consent (Revocación de la autorización): To withdraw consent at any time without affecting the lawfulness of prior processing
- Right to Complain: To file a complaint with the Superintendencia de Industria y Comercio (SIC), Colombia's data protection authority
To exercise any of these rights, contact us at info@altusmediacoi.com. We will respond within the timeframes established by Colombian law (generally within 15 business days for access requests, and 8 business days for complaints).
8. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (HTTPS), access controls, and regular security reviews. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Cookies
Our website uses cookies and similar technologies. For detailed information about the types of cookies we use, their purposes, and how to manage your preferences, please refer to our Cookie Policy.
10. Minors
Our website and educational programs are directed at adult professionals. We do not knowingly collect personal data from individuals under 18 years of age. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete it promptly. If you believe a minor has submitted personal data to us, please contact us at info@altusmediacoi.com.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will indicate the date of the most recent revision at the top of this page. Continued use of our website after changes are posted constitutes acceptance of the updated policy. For material changes, we will take reasonable steps to notify users.
12. Contact
For questions, requests, or concerns regarding this Privacy Policy or the processing of your personal data, please contact us:
- Email: info@altusmediacoi.com
- Address: Cra. 69 #22-69, Cartagena de Indias, Bolívar, Colombia
- Phone: +57 300 536 5307
You also have the right to lodge a complaint with the Superintendencia de Industria y Comercio (SIC) at www.sic.gov.co if you believe your data protection rights have been violated.